HostPal is an AI concierge for short-term rental hosts. It answers your guests on WhatsApp and Telegram — around the clock, in their own language. Not Airbnb’s inbox. Not a PMS. A standalone messaging layer that runs alongside whatever you already use.
Join the waitlistHostPal is an AI-powered messaging concierge designed for short-term rental operators who manage their own bookings or use platforms like Airbnb, Vrbo, and Booking.com. Guests reach the host directly on WhatsApp or Telegram — typically via a tap-to-chat link or QR code shared in pre-arrival emails — and HostPal answers their routine questions automatically: check-in instructions, WiFi passwords, parking, local recommendations, and house rules.
When the AI can’t answer something (a maintenance request, an unusual question, a complaint), it pings the host with full context and resumes the conversation once the host has replied. Every reply is grounded in the host’s own property data, with access codes kept behind a strict gate — not stitched from generic templates.
WhatsApp and Telegram. Guests message you on whichever they prefer; HostPal answers around the clock in the guest’s own language.
No. HostPal is not a PMS and does not integrate with one. It runs as a standalone messaging layer alongside whatever property management setup you already use.
No. HostPal does not use Airbnb's or Booking.com's messaging APIs. Guests reach you directly on WhatsApp or Telegram — typically via a QR code or tap-to-chat link you share with them.
HostPal is an AI concierge for short-term rental hosts. It answers routine guest questions (check-in, WiFi, house rules, local recommendations) on WhatsApp and Telegram, around the clock, in the guest's own language. When it can't answer, it escalates to the host with full context.
HostPal is open to early-access hosts now, onboarding on a rolling basis. Join via the waitlist and we’ll set you up.